fatal error 500  

Hola Reyes.

El problema es del modulo responsivemenu, hay muchos con ese nombre por lo que no se decirte cual es pero revisándolo en módulos podrás identificarlo.

Tendrías que revisar, si el modulo forma parte de plantilla original, que tengas actualizaciones pendientes de la plantilla y sobre todo de ese modulo.

Antes de hacer nada prueba a cambiar la versión de PHP que tienes en tu cuenta, actualmente esta trabajando con la versión 5.6 y seria utilizar la versión 7x.

Esto lo puedes realizar fácilmente desde tu cuenta de cPanel -> Software -> Configurar PHP

Te dejo información con los pasos -> https://guias.webempresa.com/preguntas-frecuentes/cambiar-la-version-php/

Comprueba si con el cambio de php se soluciona.

De todas formas veo que la ultima fecha que muestras es del día [01-Oct-2017 21:36:08 UTC], si en el archivo error.log o en stephan no te marca avisos posteriores a esa fecha es por que ese error ya esta solucionado.

Un saludo

Buenas tardes PEPE
El modulo, no parece independiente a la plantilla ni tiene actualizaciones..
el error se esta produciendo dos días continuados y luego para pero se reproduce una vez a la semana. ya lo había visto en los logs. pero tengo tantos miles de errores que no sé ni por donde empezar.

te envío, error-log que están en archivo public_html
y el segundo que están dentro del módulo_responsibe menu

lo de cambiar la version PHP me da mucho miedo porque son los tecnicos del servidor que me pusieron esta por no se qué fallo anterior.
agradezco tu ayuda

Hola Reyes.

Veo muchos avisos, realmente no son errores, son avisos que no afectan al funcionamiento de tu web pero claro es algo que tendrás que solucionar ya que te llena el archivo error.

Por lo que veo la mayoría son referentes a tu plantilla:

[03-Oct-2017 13:13:43 UTC] PHP Notice: Trying to get property of non-object in /home/down21/public_html/templates/theme3074/includes/includes.php on line 127

Para el tema de esos avisos tendrías que ver si tienes actualizaciones de la plantilla disponibles y si después de actualizar se soluciona.

Para evitar que esos avisos no carguen tu archivo error prueba lo siguiente:

.- Accede a Configuración Global
.- Selecciona la pestaña " Servidor " y en la opción " Informe de errores " selecciona " Ninguna "

.- Elimina el archivo error.log y comprueba si esos avisos desaparecen.

Un saludo

gracias, acabo de realizar los pasos, lo que pasa es que claro, mato moscas a cañonazos porque no voy al problema en cuestión.
tengo un clon de la página con la última versión de joomla y da los mismo problemas, la plantilla no tiene actualizaciones porque me temo que la han abandonado. asi que no veo una solución.
los del servicio del servidor me dicen que suba a la versión 7 de php, que prube, pero me da miedo porque fijo que se estropea otra cosa y no sé si eso funcionaría
gracias pepe

Hola

Al parecer, según lo que comentas son problemas de tu plantilla, si que puedes probar PHP 7, sin embargo
Si tu template no ha sido actualizado hace mucho te en cuenta que por defecto será más estricto con el código de programación y podrían generarte más avisos, puedes probarlo habilitando PHP 7 para una carpeta específica puedes probarlo en tu clon
https://guias.webempresa.com/preguntas-frecuentes/cambiar-la-version-php/

De manera general te recomendaría probar en tu clon con otro template y verifica si te siguen apareciendo mensajes.

Saludos.

gracias probaré las opciones
muchas gracias

Buenos días equipo, tal y como me han sugerido , cambie la versión del php, pero active la visualización de error_logs para ver, y esto son sólo unos poco de los múltiples errores que han sucedido. por lo tanto estamos igual o pepr 🙁 🙁 🙁 🙁

[03-Oct-2017 19:07:17 UTC] PHP Notice: Trying to get property of non-object in /home/down21/public_html/clon/templates/theme3074/includes/includes.php on line 127
[03-Oct-2017 19:07:17 UTC] PHP Notice: Trying to get property of non-object in /home/down21/public_html/clon/templates/theme3074/includes/includes.php on line 127
[03-Oct-2017 19:07:17 UTC] PHP Notice: Only variables should be assigned by reference in /home/down21/public_html/clon/modules/mod_cookiesaccept/mod_cookiesaccept.php on line 24
[03-Oct-2017 19:09:22 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgSystemSocialLoginAndSocialShare has a deprecated constructor in /home/down21/public_html/clon/plugins/system/socialloginandsocialshare/socialloginandsocialshare.php on line 37
[03-Oct-2017 19:09:23 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgSystemSocialLoginAndSocialShare has a deprecated constructor in /home/down21/public_html/clon/plugins/system/socialloginandsocialshare/socialloginandsocialshare.php on line 37
[03-Oct-2017 19:09:23 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; JCommentsObjectInfo has a deprecated constructor in /home/down21/public_html/clon/components/com_jcomments/classes/objectinfo.php on line 17
[03-Oct-2017 19:09:23 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgContentJComments has a deprecated constructor in /home/down21/public_html/clon/plugins/content/jcomments/jcomments.php on line 25
[03-Oct-2017 19:09:23 UTC] PHP Notice: Trying to get property of non-object in /home/down21/public_html/clon/templates/theme3074/includes/includes.php on line 127
[03-Oct-2017 19:09:23 UTC] PHP Notice: Trying to get property of non-object in /home/down21/public_html/clon/templates/theme3074/includes/includes.php on line 127
[03-Oct-2017 19:09:23 UTC] PHP Notice: Only variables should be assigned by reference in /home/down21/public_html/clon/modules/mod_cookiesaccept/mod_cookiesaccept.php on line 24
[03-Oct-2017 19:09:27 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgSystemSocialLoginAndSocialShare has a deprecated constructor in /home/down21/public_html/clon/plugins/system/socialloginandsocialshare/socialloginandsocialshare.php on line 37
[03-Oct-2017 19:09:27 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; JCommentsObjectInfo has a deprecated constructor in /home/down21/public_html/clon/components/com_jcomments/classes/objectinfo.php on line 17
[03-Oct-2017 19:09:27 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgContentJComments has a deprecated constructor in /home/down21/public_html/clon/plugins/content/jcomments/jcomments.php on line 25
[03-Oct-2017 19:09:27 UTC] PHP Notice: Trying to get property of non-object in /home/down21/public_html/clon/templates/theme3074/includes/includes.php on line 127
[03-Oct-2017 19:09:27 UTC] PHP Notice: Trying to get property of non-object in /home/down21/public_html/clon/templates/theme3074/includes/includes.php on line 127
[03-Oct-2017 19:09:27 UTC] PHP Notice: Only variables should be assigned by reference in /home/down21/public_html/clon/modules/mod_cookiesaccept/mod_cookiesaccept.php on line 24
[03-Oct-2017 19:10:22 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgSystemSocialLoginAndSocialShare has a deprecated constructor in /home/down21/public_html/clon/plugins/system/socialloginandsocialshare/socialloginandsocialshare.php on line 37
[03-Oct-2017 19:10:27 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgSystemSocialLoginAndSocialShare has a deprecated constructor in /home/down21/public_html/clon/plugins/system/socialloginandsocialshare/socialloginandsocialshare.php on line 37
[03-Oct-2017 19:10:27 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; JCommentsObjectInfo has a deprecated constructor in /home/down21/public_html/clon/components/com_jcomments/classes/objectinfo.php on line 17
[03-Oct-2017 19:10:27 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgContentJComments has a deprecated constructor in /home/down21/public_html/clon/plugins/content/jcomments/jcomments.php on line 25
[03-Oct-2017 19:10:27 UTC] PHP Notice: Trying to get property of non-object in /home/down21/public_html/clon/templates/theme3074/includes/includes.php on line 127
[03-Oct-2017 19:10:27 UTC] PHP Notice: Trying to get property of non-object in /home/down21/public_html/clon/templates/theme3074/includes/includes.php on line 127
[03-Oct-2017 19:10:27 UTC] PHP Notice: Only variables should be assigned by reference in /home/down21/public_html/clon/modules/mod_cookiesaccept/mod_cookiesaccept.php on line 24
[03-Oct-2017 19:11:25 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgSystemSocialLoginAndSocialShare has a deprecated constructor in /home/down21/public_html/clon/plugins/system/socialloginandsocialshare/socialloginandsocialshare.php on line 37
[03-Oct-2017 19:11:31 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgSystemSocialLoginAndSocialShare has a deprecated constructor in /home/down21/public_html/clon/plugins/system/socialloginandsocialshare/socialloginandsocialshare.php on line 37
[03-Oct-2017 19:11:31 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; JCommentsObjectInfo has a deprecated constructor in /home/down21/public_html/clon/components/com_jcomments/classes/objectinfo.php on line 17
[03-Oct-2017 19:11:31 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgContentJComments has a deprecated constructor in /home/down21/public_html/clon/plugins/content/jcomments/jcomments.php on line 25
[03-Oct-2017 19:11:31 UTC] PHP Notice: Trying to get property of non-object in /home/down21/public_html/clon/templates/theme3074/includes/includes.php on line 127
[03-Oct-2017 19:11:31 UTC] PHP Notice: Trying to get property of non-object in /home/down21/public_html/clon/templates/theme3074/includes/includes.php on line 127
[03-Oct-2017 19:11:31 UTC] PHP Notice: Only variables should be assigned by reference in /home/down21/public_html/clon/modules/mod_cookiesaccept/mod_cookiesaccept.php on line 24
[03-Oct-2017 19:13:27 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgSystemSocialLoginAndSocialShare has a deprecated constructor in /home/down21/public_html/clon/plugins/system/socialloginandsocialshare/socialloginandsocialshare.php on line 37
[03-Oct-2017 19:13:33 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgSystemSocialLoginAndSocialShare has a deprecated constructor in /home/down21/public_html/clon/plugins/system/socialloginandsocialshare/socialloginandsocialshare.php on line 37
[03-Oct-2017 19:13:33 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; JCommentsObjectInfo has a deprecated constructor in /home/down21/public_html/clon/components/com_jcomments/classes/objectinfo.php on line 17
[03-Oct-2017 19:13:33 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgContentJComments has a deprecated constructor in /home/down21/public_html/clon/plugins/content/jcomments/jcomments.php on line 25
[03-Oct-2017 19:13:33 UTC] PHP Notice: Trying to get property of non-object in /home/down21/public_html/clon/templates/theme3074/includes/includes.php on line 127
[03-Oct-2017 19:13:33 UTC] PHP Notice: Trying to get property of non-object in /home/down21/public_html/clon/templates/theme3074/includes/includes.php on line 127
[03-Oct-2017 19:13:33 UTC] PHP Notice: Only variables should be assigned by reference in /home/down21/public_html/clon/modules/mod_cookiesaccept/mod_cookiesaccept.php on line 24
[03-Oct-2017 19:27:35 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgSystemSocialLoginAndSocialShare has a deprecated constructor in /home/down21/public_html/clon/plugins/system/socialloginandsocialshare/socialloginandsocialshare.php on line 37
[03-Oct-2017 19:41:35 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgSystemSocialLoginAndSocialShare has a deprecated constructor in /home/down21/public_html/clon/plugins/system/socialloginandsocialshare/socialloginandsocialshare.php on line 37
[04-Oct-2017 07:35:35 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgSystemSocialLoginAndSocialShare has a deprecated constructor in /home/down21/public_html/clon/plugins/system/socialloginandsocialshare/socialloginandsocialshare.php on line 37
[04-Oct-2017 08:03:34 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgSystemSocialLoginAndSocialShare has a deprecated constructor in /home/down21/public_html/clon/plugins/system/socialloginandsocialshare/socialloginandsocialshare.php on line 37

Hola Reyes.

Solo nos interesan los de la fecha de hoy:

[04-Oct-2017 07:35:35 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgSystemSocialLoginAndSocialShare has a deprecated constructor in /home/down21/public_html/clon/plugins/system/socialloginandsocialshare/socialloginandsocialshare.php on line 37
[04-Oct-2017 08:03:34 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgSystemSocialLoginAndSocialShare has a deprecated constructor in /home/down21/public_html/clon/plugins/system/socialloginandsocialshare/socialloginandsocialshare.php on line 37

Los del día 3 veo que ya hay algunos que se solucionaron por que a fecha de hoy no los marca.

Los de fecha 4 hacen referencia a el plugin " Social Login And Social Share ", no tengo muy claro si es este -> https://extensions.joomla.org/extension/social-sharing/

Tienes que ver si hay actualizaciones de ese plugin, según el mensaje es por problemas con la compatibilidad del plugin y la versión de php, esto tendrían que solucionarlo con versiones mas nuevas del plugin ya que las ultimas versiones de joomla para su buen funcionamiento necesitan tener la versión 7x de PHP.

Si el plugin sigue dando problemas tendrás que valorar si realmente es necesario para tu instalación y si es así ver alguna alternativa.

Un saludo

ok no vamos aclarando . gracias Pepe..

reyes

Hola Reyes.

Dejo el hilo en espera por si necesitas seguir con el tema que estamos tratando 😉

Un saludo