Elementor problema con versión movil y tablet.  

 
Ana
 Ana
Nuevo usuario

Hola amigos.

Tengo un problema con Elementor, con el que no puedo modificar visualmente el tamaño de las columnas en versión tablet y móvil. Muevo el spinner de tamaño de columna y nada... no funciona. La versión PC funciona bien.

He desactivado todos los plugins menos Elementor / Elementor PRO (con licencia), he cambiado la plantilla a una Twenty, he activado la versión segura,  he hecho rollback a una versión de Elementor previa a la 3.X y nada.... ☹️ 

HELP, I NEED SOMEBODY, HELP!

Gracias =)

Os paso el log de Elementor.

 

== Server Environment ==
Operating System: Linux
Software: Apache
MySQL version: MariaDB Server v10.3.24
PHP Version: 7.3.22
PHP Max Input Vars: 1000
PHP Max Post Size: 128M
GD Installed: Yes
ZIP Installed: Yes
Write Permissions: All right
Elementor Library: Connected

== WordPress Environment ==
Version: 5.5.1
Site URL: https://anarumi.com
Home URL: https://anarumi.com
WP Multisite: No
Max Upload Size: 128 MB
Memory limit: 256M
Permalink Structure: /%postname%/
Language: es
Timezone: 0
Admin Email: XXXXXXXXXX
Debug Mode: Inactive

== Theme ==
Name: Astra
Version: 2.6.0
Author: Brainstorm Force
Child Theme: No

== User ==
Role: administrator
WP Profile lang: es_ES
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36

== Active Plugins ==
Elementor
Version: 3.0.12
Author: Elementor.com

Elementor Pro
Version: 3.0.5
Author: Elementor.com

Update Theme and Plugins from Zip File
Version: 2.0.0
Author: Jeff Sherk

WP Rollback
Version: 1.7.1
Author: Impress.org

== Elements Usage ==

footer : 1
heading : 2
icon-list : 1
shortcode : 1
header : 2
icon : 1
image : 1
nav-menu : 3
search-form : 1
social-icons : 1
text-editor : 2
woocommerce-menu-cart : 1
page : 3
copyright : 2
divider : 3
heading : 9
hfe-search-button : 1
icon : 2
icon-list : 1
image : 1
image-box : 10
navigation-menu : 4
shortcode : 1
social-icons : 2
text-editor : 4
woocommerce-menu-cart : 1
popup : 1
login : 1
product : 0
heading : 1
share-buttons : 1
text-editor : 3
wc-add-to-cart : 1
woocommerce-breadcrumb : 1
woocommerce-product-images : 1
woocommerce-product-meta : 1
woocommerce-product-price : 1
woocommerce-product-related : 1
woocommerce-product-short-description : 1
woocommerce-product-title : 1
wp-post :
heading : -6
image-box : -8
shortcode : 2
text-editor : 1
wp-page : 9
button : 7
gallery : 1
heading : 12
image : 7
image-box : 5
posts : 1
shortcode : 1
text-editor : 9

== Log ==

JS: showing 5 of 5JS: 2020-07-17 19:28:14 [error X 1][ http://anarumi.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.9.13:31:10442] Cannot read property \'scrollTo\' of null
JS: 2020-09-28 11:44:59 [error X 6][ http://anarumi.com/wp-content/plugins/elementor/assets/js/editor-modules.min.js?ver=2.9.14:2:47166] An invalid argument supplied as multiple control value [array (
'category' => 'InvalidElementData',
'tag' => 'Element `undefined` got as `item_url` value. Expected array or object.',
)]
JS: 2020-10-09 11:50:16 [error X 1][ https://anarumi.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.0.11:2:413523] Cannot read property \'message\' of null
JS: 2020-10-09 15:57:07 [error X 1][ https://anarumi.com/wp-content/plugins/elementor/assets/js/frontend-modules.min.js?ver=3.0.11:2:60273] Cannot read property \'data\' of undefined
JS: 2020-10-19 12:00:23 [error X 1][ https://anarumi.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.0.11:2:474337] Cannot read property \'document\' of undefined

Log: showing 16 of 162020-07-23 20:30:41 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.9.13',
'to' => '2.9.14',
)]
2020-10-09 10:44:29 [info] elementor::elementor_updater Started
2020-10-09 10:44:29 [info] Elementor/Upgrades - _v_3_0_0_move_general_settings_to_kit Start
2020-10-09 10:44:29 [info] Elementor/Upgrades - _v_3_0_0_move_general_settings_to_kit Finished
2020-10-09 10:44:29 [info] Elementor/Upgrades - _v_3_0_0_move_default_colors_to_kit Start
2020-10-09 10:44:29 [notice] System colors are disabled. nothing to do.
2020-10-09 10:44:29 [info] Elementor/Upgrades - _v_3_0_0_move_default_colors_to_kit Finished
2020-10-09 10:44:29 [info] Elementor/Upgrades - _v_3_0_0_move_saved_colors_to_kit Start
2020-10-09 10:44:29 [info] Elementor/Upgrades - _v_3_0_0_move_saved_colors_to_kit Finished
2020-10-09 10:44:29 [info] Elementor/Upgrades - _v_3_0_0_move_default_typography_to_kit Start
2020-10-09 10:44:29 [notice] System typography is disabled. nothing to do.
2020-10-09 10:44:29 [info] Elementor/Upgrades - _v_3_0_0_move_default_typography_to_kit Finished
2020-10-09 10:44:29 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '2.9.14',
'to' => '3.0.11',
)]
2020-10-09 10:44:29 [info] Elementor data updater process has been queued. [array (
'plugin' => 'Elementor',
'from' => '2.9.14',
'to' => '3.0.11',
)]
2020-10-09 10:47:24 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor Pro',
'from' => '2.10.3',
'to' => '3.0.5',
)]
2020-10-21 13:31:09 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '3.0.11',
'to' => '3.0.12',
)]

PHP: showing 4 of 4PHP: 2020-07-27 17:45:03 [notice X 16][/home2/anarumic/public_html/anarumi.com/wp-content/plugins/elementor/core/files/css/base.php::724] Undefined index: _id [array (
'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2020-10-09 11:43:12 [notice X 9][/home2/anarumic/public_html/anarumi.com/wp-content/plugins/elementor/core/common/modules/ajax/module.php::171] Undefined index: data [array (
'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2020-10-09 13:18:56 [notice X 15][/home2/anarumic/public_html/anarumi.com/wp-content/plugins/elementor-pro/modules/woocommerce/widgets/add-to-cart.php::142] Undefined index: post_id [array (
'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2020-10-22 14:57:54 [notice X 3][/home2/anarumic/public_html/anarumi.com/wp-content/plugins/elementor/modules/usage/module.php::79] Undefined index: publish [array (
'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]

 

 

Citar
Respondido : 22/10/2020 5:29 pm
Jhon
 Jhon
Soporte CMS Webempresa Moderator

Hola

Puede que sea un bug de la versión de Elementor, si sólo usas la versión gratuita te sucede lo mismo?

De manera general para descartar si es un problema con Elementor podrías probar instalar un neuvo WordPress en una carpeta e instalar Elementor y verificar si te sucede lo mismo en esa nueva instalación.

Saludos.

ResponderCitar
Respondido : 22/10/2020 5:56 pm

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