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No puedo acceder al index dentro del apartado SEO URL prestashop  

 
Gregoria
 Gregoria
Usuario eminente

Buenos días,

Hace ya unos días que no consigo acceder a configurar ninguna de las páginas en el apartado SEO + URL. Se me abre una nueva ventana en blanco. Adjunto pantallazo.

Por otro lado, se indexan todas las páginas con la palabra leggins en el título cuando en la etiqueta title de head no aparece esa palabra.

Es rarísimo. ¿Alguna idea de como solucionarlo?

Gracias
Maira

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Citar
Respondido : 04/12/2014 11:27 am
Pablo Velasco
 Pablo Velasco
Illustrious Member

Hola,

Normalmente una pantalla en blanco suele ser indicativo de un error de php. Vete al directorio adminwe de tu PrestaShop y verifica si aquí tienes un archivo de nombre error_log. De ser así edita el archivo y revisa los últimos mensajes de error que se muestren. Indícanos que se muestra.

Sobre lo otro que comentas haciendo pruebas en tu web no veo tampoco que se muestra nada referente a "leggins", por lo que lo más probable es que esto sea producto de un rastreo antiguo. Cuando el robot de Google vuelva a rastrear tu web se debería de corregir esto de forma automática. Es decir, no será necesario que cambies nada para corregir esto.

ResponderCitar
Respondido : 04/12/2014 12:21 pm

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Gregoria
 Gregoria
Usuario eminente

Muchas gracias Pablo,

Te copio aqui el contenido del archivo error_log.

[17-Jun-2014 16:37:40 Europe/Berlin] PHP Fatal error: Class 'Context' not found in /home/umearras/public_html/adminwe/init.php on line 35
[18-Jun-2014 16:07:40 US/Eastern] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 46080000 bytes) in /home/umearras/public_html/classes/ImageManager.php on line 370
[29-Oct-2014 07:18:45 US/Eastern] PHP Parse error: syntax error, unexpected T_IF in /home/umearras/public_html/classes/Link.php on line 141
[29-Oct-2014 07:18:47 US/Eastern] PHP Parse error: syntax error, unexpected T_IF in /home/umearras/public_html/classes/Link.php on line 141
[15-Nov-2014 14:55:29 US/Eastern] PHP Fatal error: Cannot redeclare class ReCaptchaResponse in /home/umearras/public_html/modules/recaptcha/lib/recaptchalib.php on line 138
[15-Nov-2014 14:56:51 US/Eastern] PHP Fatal error: Cannot redeclare class ReCaptchaResponse in /home/umearras/public_html/modules/recaptcha/lib/recaptchalib.php on line 138
[15-Nov-2014 14:57:15 US/Eastern] PHP Fatal error: Cannot redeclare class ReCaptchaResponse in /home/umearras/public_html/modules/recaptcha/lib/recaptchalib.php on line 138
[15-Nov-2014 14:57:40 US/Eastern] PHP Fatal error: Cannot redeclare class ReCaptchaResponse in /home/umearras/public_html/modules/recaptcha/lib/recaptchalib.php on line 138
[15-Nov-2014 14:57:58 US/Eastern] PHP Fatal error: Cannot redeclare class ReCaptchaResponse in /home/umearras/public_html/modules/recaptcha/lib/recaptchalib.php on line 138
[15-Nov-2014 15:04:58 US/Eastern] PHP Fatal error: Cannot redeclare class ReCaptchaResponse in /home/umearras/public_html/modules/recaptcha/lib/recaptchalib.php on line 138
[15-Nov-2014 15:05:03 US/Eastern] PHP Fatal error: Cannot redeclare class ReCaptchaResponse in /home/umearras/public_html/modules/recaptcha/lib/recaptchalib.php on line 138
[15-Nov-2014 15:07:05 US/Eastern] PHP Fatal error: Cannot redeclare class ReCaptchaResponse in /home/umearras/public_html/modules/recaptcha/lib/recaptchalib.php on line 138
[15-Nov-2014 15:07:05 US/Eastern] PHP Fatal error: Cannot redeclare class ReCaptchaResponse in /home/umearras/public_html/modules/recaptcha/lib/recaptchalib.php on line 138
[15-Nov-2014 15:17:58 US/Eastern] PHP Fatal error: Cannot redeclare class ReCaptchaResponse in /home/umearras/public_html/modules/recaptcha/lib/recaptchalib.php on line 138
[15-Nov-2014 15:18:11 US/Eastern] PHP Fatal error: Cannot redeclare class ReCaptchaResponse in /home/umearras/public_html/modules/recaptcha/lib/recaptchalib.php on line 138
[15-Nov-2014 15:23:06 US/Eastern] PHP Fatal error: Cannot redeclare class ReCaptchaResponse in /home/umearras/public_html/modules/recaptcha/lib/recaptchalib.php on line 138
[15-Nov-2014 15:23:19 US/Eastern] PHP Fatal error: Cannot redeclare class ReCaptchaResponse in /home/umearras/public_html/modules/recaptcha/lib/recaptchalib.php on line 138
[16-Nov-2014 08:05:22 US/Eastern] PHP Fatal error: Cannot redeclare class ReCaptchaResponse in /home/umearras/public_html/modules/recaptcha/lib/recaptchalib.php on line 138
[16-Nov-2014 08:12:16 US/Eastern] PHP Fatal error: Cannot redeclare class ReCaptchaResponse in /home/umearras/public_html/modules/recaptcha/lib/recaptchalib.php on line 138
[17-Nov-2014 09:44:01 US/Eastern] PHP Fatal error: Cannot redeclare class ReCaptchaResponse in /home/umearras/public_html/modules/recaptcha/lib/recaptchalib.php on line 138
[19-Nov-2014 00:27:20 US/Eastern] PHP Fatal error: Cannot redeclare class ReCaptchaResponse in /home/umearras/public_html/modules/recaptcha/lib/recaptchalib.php on line 138
[19-Nov-2014 00:29:20 US/Eastern] PHP Fatal error: Cannot redeclare class ReCaptchaResponse in /home/umearras/public_html/modules/recaptcha/lib/recaptchalib.php on line 138
[19-Nov-2014 09:53:27 US/Eastern] PHP Fatal error: Cannot redeclare class ReCaptchaResponse in /home/umearras/public_html/modules/recaptcha/lib/recaptchalib.php on line 138
[20-Nov-2014 14:05:43 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[20-Nov-2014 14:06:27 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[22-Nov-2014 13:32:04 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[22-Nov-2014 13:32:13 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[22-Nov-2014 13:32:19 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[22-Nov-2014 13:32:24 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[22-Nov-2014 13:33:25 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[22-Nov-2014 13:34:05 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[22-Nov-2014 13:34:10 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[22-Nov-2014 13:34:20 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[22-Nov-2014 13:34:39 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[22-Nov-2014 13:34:45 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[22-Nov-2014 14:13:28 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[22-Nov-2014 14:16:00 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[22-Nov-2014 14:16:04 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[22-Nov-2014 14:19:25 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[25-Nov-2014 05:06:02 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[25-Nov-2014 06:03:30 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[25-Nov-2014 11:35:33 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[25-Nov-2014 11:36:25 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[25-Nov-2014 13:43:17 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[25-Nov-2014 13:53:55 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[01-Dec-2014 08:35:08 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[03-Dec-2014 12:39:47 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[03-Dec-2014 12:41:59 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[03-Dec-2014 12:42:07 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[03-Dec-2014 12:48:33 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[03-Dec-2014 12:56:36 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[03-Dec-2014 13:47:18 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[03-Dec-2014 13:47:43 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[03-Dec-2014 13:48:20 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[03-Dec-2014 13:48:27 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[03-Dec-2014 13:50:04 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[03-Dec-2014 13:50:22 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9
[04-Dec-2014 05:15:22 US/Eastern] PHP Fatal error: require_once() [function.require]: Failed opening required '/home/umearras/public_html/override/controllers/front/../../../modules/recaptcha/lib/recaptchalib.php' (include_path='/home/umearras/public_html/tools/htmlpurifier/standalone:.:/usr/lib/php:/usr/local/lib/php') in /home/umearras/public_html/override/controllers/front/ContactController.php on line 9

Mil gracias por tu ayuda

Saludos,

Maira

ResponderCitar
Respondido : 04/12/2014 12:59 pm
Pablo Velasco
 Pablo Velasco
Illustrious Member

Hola,

Para futuras ocasiones no hace falta que pegues todo el contenido de error_log, solo las últimas línea. Fíjate que los errores se muestran por fecha, por lo que realmente solo interesan los que tengas fechas recientes.

En tu caso da la sensación de que el problema está causado por el módulo de Recaptcha. Ignoro si has aplicado algún cambio en el módulo o en algún otro archivo que haya podido generar el problema. Tendrías que indicarnos si has aplicado algún cambio.

Prueba a ir al directorio modules de tu web y renombra el directorio recaptcha como recaptcha_BAK. Comprueba si así te deja acceder a la administración.

Ten en cuenta que al hacer esto es posible que te fallen algunas cosas como el formulario de contacto o el proceso de compra.

ResponderCitar
Respondido : 04/12/2014 1:26 pm

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