Legal notice and privacy policy

In this space, the user will be able to find all the information related to the legal terms and conditions that define the relationship between users and Webempresa.

As a user, it is important that you are aware of these terms before continuing your navigation.

WEBEMPRESA provides its services through Webempresa Europa S.L., which is where your services are registered, by default, when you sign up from Spain; and through Webempresa America INC. which is where your services are registered by default when you sign up from outside Spain.

WEBEMPRESA EUROPA S.L.

  • Identity of the Responsible: Webempresa Europa S.L.
  • Commercial name: WEBEMPRESA
  • NIF/CIF: B65739856
  • Registration data: registered in the Mercantile Registry of Madrid, Volume 37232, Folio 212, Page M 664086, Section 8, inscription 1 and 2.
  • Address: C/ Almagro 11 6º 7ª 1 . 28010 Madrid (MADRID)
  • E-mail: legal@webempresa.com
  • Activity: hosting and domains.

WEBEMPRESA AMÉRICA INC

  • Identity of the Responsible: Webempresa América INC.
  • Trade name: WEBEMPRESA
  • EIN: 99-0373184
  • Address: 150 Clove Road, 11 Floor Little Falls, 07424 New Jersey, United States of America
  • E-mail: legal@webempresa.com

General terms and conditions

These General Conditions regulate the use and mere access to the web pages that make up the site WEBEMPRESA including content and services made available on them.

Consequently, the user expressly consents and agrees to be bound by the General Conditions governing the following block of websites:

 

WEBEMPRESA allows the creation, free of charge, of a customer account, through the creation of a user name and a password. Your data will be collected in an automated form and the creation process can be done by clicking on the button “Customer Access”, located at the top right of the home page of the website, then clicking on the button, “Account Access” and “Register”. Your personal data will be treated in accordance with our Privacy Policy, which you can consult here.

The user data must be entered in the form, through the registration process described above, are: the user name, the e-mail address provided and the password of your choice.

It must then be expressly accepted, by marking the specific reading box and to complete the registration, the terms of use of services WEBEMPRESA, which will entail the tacit assumption that you have read and understood the legal notice, privacy policy and terms of contract.

Completed registration, read the Terms and Conditions of Contract and accepted the terms, you will have access to the following free services of the web:

  • Forum: both the user and those who have registered, but have not contracted any of the paid services of the web, will be able to access the forum. However, for reasons of impossibility to answer all the questions raised therein, only users who have contracted the Medium, Maxi, Hosting WordPress Plan L and Plan XL, Hosting Elastic High Performance as Professional 6GB or higher, all plans Elastic Pro, Hosting Divi, Hosting Mautic, Hosting Cloud, Dedicated and Agency Licenses, may have the opportunity to participate in the forum.
  • Training: courses, Webinars and tutorials with useful information for the user.
  • Downloads: Joomla, WordPress content downloads enhanced by WEBEMPRESA.
  • Blog: access to contents.
  • Customer area: management of services and invoices, ticketing system, membership program, referral program ‘Invite a friend’ and other user services.

Personal information we collect and how we collect it

All information regarding the personal data we collect through our websites and how we handle it is included in our privacy policy.

The information WEBEMPRESA collects is basic, not complex, and is collected with the aim of providing good customer service: name, surname, billing information and emails that is treated as personal information.

WEBEMPRESA may collect data from users who give their express and unequivocal consent to offer promotions, news about their services, tools or content related to the digital world.

The personal data we process in WEBEMPRESA come from:

  • Contact forms.
  • Inquiries from interested parties through our system of Bots.
  • Subscription forms.
  • Customer registration forms.
  • Customer area forms.
  • Web transfer forms.
  • University registration forms and queries.
  • Webempresa Social registration forms.
  • Optimizador.io download forms.
  • WpDoctor.es forms.
  • Social Networking Form.

Commitments and obligations of users

The user is informed and accepts that mere access to this website does not imply, in any way, the beginning of a business relationship with WEBEMPRESA.

The user agrees to use the website, its services and contents without contravening current legislation, good faith and public order.

It is forbidden to use the website for illegal or harmful purposes, or in any way, may cause damage or impede the normal operation of the website.

Regarding the contents of this website, it is expressly prohibited:

  • Its reproduction, distribution or modification, in whole or in part, unless with the express and formal authorization of WEBEMPRESA as the legitimate owner of the website and its contents.
  • Any infringement of the rights of the provider or WEBEMPRESA as legitimate owner.
  • Its use for commercial or advertising purposes.

In using the website, [https://www.webempresa.com](https://www.webempresa.com/) and the rest of the block of websites linked to WEBEMPRESA that we have designated above, the user agrees not to carry out any conduct that could damage the image, interests and rights of WEBEMPRESA or third parties or that could damage, disable or overload the portals that would prevent, in any way, the normal use of the web.

Any illegal or improper use of the website and its contents shall be the sole responsibility of the user.

Also, although WEBEMPRESA has the security and protection mechanisms required for the purpose of the web, will not be responsible for the existence of malware or other elements that may cause alterations in computer systems (software and hardware) of the user or their electronic documents and files.

Security measures

Any personal data communicated by the user will be managed by WEBEMPRESA in automated files of which it is the owner.

WEBEMPRESA has technical, organizational and security measures to ensure the confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current legislation on data protection.

Communication between users and WEBEMPRESA uses a secure channel. The website includes an SSL certificate is a security protocol that provides encrypted protection in the transmission of data from the user and the server.

It also includes two-step authentication, restrictions of personal information by levels and through password manager.

WEBEMPRESA staff is specially trained in data protection and subject to confidentiality clauses and never have access to user passwords.

The user will be informed without delay and within 48 hours of any security incident that may occur.

Intellectual and industrial property rights

In accordance with the provisions of Articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution, and public communication, including the modality of making available, of all or part of the contents of this web page, for commercial purposes, on any medium and by any technical means, without the authorization of WEBEMPRESA, is expressly prohibited.

The user agrees to respect the Intellectual and Industrial Property rights owned by WEBEMPRESA.

The user expressly acknowledges and accepts that all websites, including but not limited to the text, software, contents (including structure, selection, arrangement, and presentation of these), podcasts, photographs, audiovisual material, and graphics, are protected by trademarks, copyrights, and other legitimate rights, in accordance with international treaties to which Spain is a party and other applicable laws of Spain.

In the event that a user or a third party considers that their legitimate intellectual property rights have been violated by the inclusion of certain content on the web, they must notify WEBEMPRESA indicating:

  • Personal data of the interested party holding the rights allegedly infringed, or indicate the representation with which they act in case the claim is presented by a third party other than the interested party.
  • Indicate the protected content by the intellectual property rights and its location on the web, provide accreditation of the intellectual property rights mentioned and an express declaration in which the interested party takes responsibility for the veracity of the information provided in the notification.
  • All this information can be sent via email to abuse@webempresa.eu

The user expressly agrees that, in any case, the applicable law to resolve any issue, conflict, dispute, or incident in matters of Intellectual Property will be the current Spanish legislation and especially the Royal Legislative Decree 1/1996, of April 12, approving the revised text of the Intellectual Property Law, regularizing, clarifying, and harmonizing the legal provisions in force on the subject.

External links

WEBEMPRESA web pages provide links to other own websites and content owned by third parties such as:

  • Tools.
  • Content from other blogs.
  • Third-party services.

The content and operation of third-party services are not the responsibility of WEBEMPRESA, but of the owner of the referred tools or websites.

Comment Policy

On our websites, comments may be allowed to enrich content and make inquiries.

Comments that are not related to the topics of these websites, that include defamations, grievances, insults, personal attacks, or general disrespect towards the author or other members, will not be accepted. These comments will be deleted by the web administrators, and such deletion will not be considered, in any case, a violation of freedom of expression. Comments containing misleading or false information, as well as comments containing personal information, such as private addresses or phone numbers, and violating our data protection policy, will also be deleted.

Comments created solely for promotional purposes of a website, person, or group and anything that can be considered spam in general will also be dismissed.

Any discriminatory or defamatory comment directed at a person or group based on race, gender, condition, or sexual identity will be immediately reported to the competent authorities.

Exclusion of warranties and liability

WEBEMPRESA will not assume any responsibility for damages of any nature that may arise from:

  • The lack of availability, legality, quality, reliability, and effective functioning of third-party websites, or their services and content.
  • The presence of malware, malicious or harmful programs in the user’s own content or third-party websites.
  • The illegal, negligent, fraudulent use of WEBEMPRESA tools and services, and/or contrary to this Legal Notice.
  • WEBEMPRESA’s liability will not exceed the cost of 12 months of services paid.
  • WEBEMPRESA will not be held responsible for commercial losses. If the CLIENT uses the products for any commercial, business, or resale purpose, WEBEMPRESA will have no liability to the CLIENT for any loss of profits, business loss, business interruption, or loss of commercial opportunities.

Applicable law, jurisdiction, and dispute resolution platform

The applicable law in case of dispute or conflict of interpretation of the terms that make up this legal notice, as well as any matter related to the services of this portal, will be Spanish law, and users expressly submit to the courts of MADRID.

Likewise, users have at their disposal the dispute resolution platform provided by the European Commission and available at the following link:

https://commission.europa.eu/live-work-travel-eu/consumer-rights-and-complaints/resolve-your-consumer-complaint_es

The user or interested party has the right to file a complaint with the competent data protection authority if they believe that their personal data has not been properly handled or if their request to exercise rights has not been properly managed. More information can be found at the following link: https://www.edpb.europa.eu/about-edpb/about-edpb/members_es

Contact

We make ourselves available to the user for any questions regarding the privacy policy at the following email address: legal@webempresa.com.

Privacy Policy

Privacy is important to WEBEMPRESA.

In this privacy statement, we explain what personal data we collect from our users and how we use it.

On this website and other websites owned by WEBEMPRESA, personal data of users is respected and protected:

  • The collection of data is basic, not complex, and therefore, the user will never be required to provide personal information, except as necessary to provide the required service.
  • Personal information of our users will not be shared with anyone, except to comply with the law or if we have the user’s express authorization.
  • We never use personal data for purposes other than those stated in this privacy policy.

It should be noted that this Privacy Policy could vary depending on legislative or self-regulation requirements, and WEBEMPRESA will periodically review it, informing the user of any essential changes that may affect them.

Users are recommended to regularly review the legal notices and privacy policies to stay informed of any changes.

The principles that will apply to the processing of user data will be those set by European regulations, whether the contract is made from Europe or the USA.

 

  • Principle of legality, loyalty, and transparency: the user’s express consent will always be required for the contracting or provision of services.
  • Principle of data minimization: The processing of the user’s personal data will serve the specific purpose for which it was contracted, and any transfer of data must be expressly consented to by the user, except when the transfer is due to a legal obligation or mandate by a competent authority.
  • Principle of limitation of the conservation period: the user’s data will be kept for the duration of the service and the fulfillment of legal obligations. Afterward, they will be destroyed.
  • Principle of integrity and confidentiality: Your data will be processed in such a way that adequate security of personal data and confidentiality is ensured. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.

Data controller

If you contract our services from Spain, the data controller will be Webempresa Europa S.L. and if you do so from outside Spain, it will be Webempresa América INC. The identification data are as follows:

WEBEMPRESA EUROPA S.L.

  • Data Controller: Webempresa Europa S.L.
  • Trade name: WEBEMPRESA
  • NIF/CIF: B65739856
  • Registry data: registered in the Mercantile Registry of Madrid, Volume 37232, Folio 212, Sheet M 664086, Section 8, inscription 1 and 2.
  • Address: C/ Almagro 11 6º 7ª 1, 28010 Madrid (MADRID)
  • Email: legal@webempresa.com
  • Activity: hosting and domains.

WEBEMPRESA AMÉRICA INC

  • Data Controller: Webempresa América INC.
  • Trade name: WEBEMPRESA
  • EIN: 99-0373184
  • Address: 150 Clove Road, 11th Floor, Little Falls, 07424 New Jersey, United States of America
  • Email: legal@webempresa.com

What personal data do we collect and how do we do It?

The information collected by WEBEMPRESA is basic, not complex, and is collected with the aim of providing good customer service: name, surname, billing details, and emails, which are treated as personal information.

WEBEMPRESA may collect user data that provide express and unequivocal consent to offer promotions, news about its services, tools, or content related to the digital world.

The personal data we process at WEBEMPRESA come from:

  • Contact forms.
  • Inquiries from interested parties through our Bot system.
  • Subscription forms.
  • Client registration forms.
  • Client area forms.
  • Web transfer forms.
  • Registration and inquiry forms in University.
  • Registration forms in Webempresa Social.
  • Download forms for Optimizador.io
  • WpDoctor.es forms
  • Social Media forms.

Purpose and legitimacy of processing user personal data

The purposes for which WEBEMPRESA will process the user’s personal data, as well as the legal basis that legitimizes the processing, include:

Management and control of user registration

Through the contact forms completed by the user in accordance with this policy and the applicable terms and conditions in each case.

These are the data provided when registering as a user and contracting services to manage the registration. This is necessary both technically and fiscally, and at the same time to inform about any topic of interest regarding services. To comply with tax and data protection regulations, the billing details provided by the users are checked, making the necessary queries.

The legal basis for the processing is the provision of the service or execution of the contract.

Contracting of domain, hosting, or web tools services

These are the data necessary to activate the service. In the case of domains, these data are necessary for the provision of the domain registration service and may be shared with entities such as ICANN and other registration authorities, as required by the legal framework.

The legal basis for the processing in this case is the provision of the service or execution of the contract.

Support and problem resolution

These are the data we use to answer questions and resolve problems related to the services offered, through our ticketing system, forms provided for this purpose, bots, or forum registration. The data is used to respond to inquiries and provide support through various means such as bots, emails, telephone, and contact forms. In case of making calls, these may be recorded to ensure the quality of the service.

The legal basis for the processing is the provision of the service or execution of the contract.

Abuse

These are the data we collect through the form provided or via email abuse@webempresa.eu when a user reports a complaint. These are data we use to investigate the case, provide a response, and follow the compliance with ICANN’s indications.

The legal basis for the processing is consent.

Contact

These are the data we collect through contact forms on our website, to manage information requests or issues raised in the form, as well as user inquiries in our bots. In case of making calls to respond to this information request, these may be recorded to improve the quality of services and for security reasons.

The legal basis for the processing is consent.

Training and resources

These are the data we collect through registration forms for free courses at Webempresa University to manage information requests. The data we collect through [Optimizador.io](http://optimizador.io/), to be able to download content for free and through Wpdoctor to be able to perform a web audit report.

The legal basis for the processing in these cases is the user’s consent.

Newsletter and digital world news

These are data we obtain from subscribers who give us their consent, through the forms provided for this purpose on the web to send content related to new promotions, special discounts, training courses, new services, and digital world tools, both from WEBEMPRESA and third parties.

The legal basis for the processing is consent.

Social media promotions

In case of holding a draw or contest through Social Media, the data of the users who participate will be processed exclusively for this promotion as well as for the delivery of the prize or gift as appropriate.

The legal basis for the processing is consent.

Social Media

When using services like “Login with Facebook”, Facebook, and other social media automatically send some personal data that facilitate access and use of the services without the need to complete additional forms.

The legal basis for the processing is consent.

Promotions

These are the contact data we use from users who have given us their consent through the provided forms to send by email information about service improvements, news about new services, or digital tools.

The legal basis for the processing is consent.

Navigation and consultation

Data such as IP addresses, domain names, URL details, request times and methods, file sizes received, response status codes, and other system parameters. These data are used for statistical analysis, site security, and are deleted shortly after processing.

The legal basis is the legitimate interest in ensuring and optimizing the functionality and security of the website.

Security and fraud prevention

These are the data that can be kept as audit logs of information systems and networks, to maintain the security and functioning of the services.

The legal basis for the processing in this case is the legitimate interest.

Affiliates

These are the data used to develop and implement the Affiliate Program.

The legal basis is that the processing is necessary for the execution of the contract between both parties.

Job candidates

These are the data provided by users who have completed the form for selection processes.

The legal basis for the processing is consent.

Events or testimonials

These are the data we can use in case of events, webinars, or customer testimonials, where we can process your image and voice if the event or testimonial in question is being recorded and communicated and informed about.

In this case, the legal basis for the processing is consent.

Google reCAPTCHA

To protect our website against malicious activities and abuse, we may use the invisible reCAPTCHA service provided by Google. This service helps to distinguish between legitimate and automated access, thus protecting the security of the site and users. Personal data such as information about the device and user interaction with the website are collected and analyzed by Google.

The use of the reCAPTCHA service is subject to Google’s Privacy Policy and Terms of Service.

If you access from the European Union and request a service outside of it, such as having the contracted services provided in America or Canada, this will imply an international data transfer that is necessary to fulfill the contract in which you are a party.

Your personal data will be transferred by virtue of the legitimate interest of offering you our products to Team Blue Group companies and will be used to offer you their products and services that complement ours.

Data retention

Personal data will be processed to fulfill the corresponding purpose and retained for the legal periods required of Webempresa in each case.

Data transfer to third parties

Data will not be communicated to third parties, except for legal obligations or when it is essential to count on a service provider external to WEBEMPRESA for the contracted service.

As a general rule, WEBEMPRESA shares data with these entities that act as data controllers under their respective privacy conditions:

WEBEMPRESA shares data with these providers that act as data processors under their respective privacy conditions:

Web browsing

When browsing https://www.webempresa.com and other websites owned by WEBEMPRESA, non-identifiable data may be collected, which may include, IP addresses, approximate geographic location, a record of how services and sites are used, and other data that cannot be used to identify the user.

Non-identifiable data also includes those related to your browsing habits through third-party services.

These websites use the following third-party analysis services:

  • Google analytics.
  • Google TAG Manager.
  • Google Optimize.
  • Google ADS.
  • Facebook Pixel.
  • TikTok
  • Bing.
  • Nume.
  • Iubenda.
  • Mautic.
  • Hotjar.

User rights

Users may exercise the rights of access, rectification, deletion, opposition, limitation of processing, and data portability (with the reference “User Rights”) by writing to legal@webempresa.com or to the following address:

WEBEMPRESA EUROPA, S.L., c/Almagro num. 11, 6th floor 7th 1, Madrid (28010)

If when registering on the website, the user has given their consent for the purposes for which it was requested, they may revoke it by sending an email to the address: legal@webempresa.com or to the postal address indicated above.

Likewise, if the user considers that they have not obtained satisfaction in the exercise of their rights before the Data Controllers, they can use the conflict resolution platform mentioned above.

The user or interested party has the right to file a complaint with the competent data protection authority if they believe that their personal data has not been properly handled or if their request to exercise rights has not been properly managed.

More information can be found at the following link: https://www.edpb.europa.eu/about-edpb/about-edpb/members_es

Minors

The tools and services are NOT directed to minors under 18 years of age. If WEBEMPRESA suspects or is aware of a minor’s registration, it will proceed to cancel the registration and prevent access or use of the corresponding products, services, or content.

Commercial communications

WEBEMPRESA may carry out commercial communications through the use of the Internet or other means. These communications will always be identifiable as such and the person or company on whose behalf they are made will also be identifiable.

WEBEMPRESA will send advertising or commercial messages to those users who have previously requested or authorized them. However, and as established by law, it may also send commercial communications to those users with whom there is a prior contractual relationship, in which case WEBEMPRESA may send advertising about products or services similar to those contracted by the client.

WEBEMPRESA will offer the recipient the possibility of opposing the processing of their data for promotional purposes in each of the commercial communications sent.

As established by law, WEBEMPRESA offers simple and free procedures for recipients to revoke the consent they have given, as well as accessible information via telematic means about these procedures.

In the event that the client explicitly consents to the sending of communications and commercial news either through their client area or through the forms provided for this purpose on the WEBEMPRESA website or other supports or channels, the processing of their data will be carried out for the following purposes:

a) to provide information about promotions or new services that WEBEMPRESA and/or its associated companies, as well as its business partners, consider may be of interest to the user.

b) the sending of notifications and advertising information related to their products and initiatives, as well as those of third parties.

c) the preparation of market studies and statistics, market initiatives, and follow-ups of product preferences.

The user may always unsubscribe from these commercial communications, either through the area enabled in the client area or by writing to legal@webempresa.com.

Document reviewed and updated on July 19, 2024.